Terms and Conditions
1. Acceptance of Terms
By accessing or using Lucky UPI Gateway's UPI payment services ("Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to all terms, you may not use our Services.
2. Service Description
Lucky UPI Gateway provides:
- UPI payment processing services
- Merchant account facilities
- Payment gateway integration
- Transaction reporting and analytics
All services are subject to RBI guidelines and NPCI regulations.
3. Account Registration
To use our Services, you must:
- Provide accurate and complete registration information
- Be at least 18 years old
- Have legal authority to bind your business
- Complete KYC verification as required
You are responsible for maintaining the confidentiality of your account credentials.
4. Prohibited Activities
You agree not to:
- Use the Services for illegal activities
- Attempt to circumvent security measures
- Initiate fraudulent or unauthorized transactions
- Use automated scraping tools
- Violate applicable laws or regulations
5. Transaction Processing
- UPI transaction limits as set by RBI/NPCI
- Fraud screening and risk assessment
- Bank processing times and availability
Lucky UPI Gateway is not responsible for errors caused by incorrect payment details provided by users.
6. Fees and Charges
- UPI Transactions: 0% fees (unless specified)
- Chargebacks: ₹200 per instance
- Premium Features: As per pricing
We reserve the right to modify fees with 30 days notice.
7. Settlement to Merchants
- Standard settlement: T+1 business days
- Minimum settlement amount: ₹500
- Settlement only to verified bank accounts
8. Dispute Resolution
- Contact the merchant first
- Submit dispute within 60 days
- Provide relevant transaction details
- Lucky UPI Gateway will mediate and determine resolution
9. Liability Limitations
Lucky UPI Gateway's liability is limited to direct damages up to the transaction amount in cases of proven negligence.
We are not liable for third-party actions, force majeure events, or indirect damages.
10. Termination
- Violation of these Terms
- Regulatory requirement
- Prolonged inactivity (12+ months)
You may terminate your account with 30 days written notice.
11. Governing Law
These Terms are governed by Indian law. Disputes shall fall under the jurisdiction of courts in [Your City], India.
12. Amendments
We may modify these Terms periodically. Continued use after changes constitutes acceptance.
13. Contact Information
Email: legal@luckyupigateway.com
Phone: +91 XXXXXXXXXX
Address: [Your Registered Office Address]
Effective Date: April 04, 2026